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    Track Order

    TO TRACK YOUR ORDER, YOU CAN VISIT HERE OR DIRECTLY AT THE COURIER'S WEBSITE

    In order to facilitate the entire shipping and to ensure that you will receive the item in time, please provide us with your full address, including city, state, and region if applicable.

    SHIPPING POLICY

    How long does it take to receive my product?

    Most USA orders arrive in 5-10 business days, and 7-14 bussiness days for rest of the world orders. Shipping times vary depending on the destination. 

    Please keep in mind delivery dates may change due to inclement weather conditions or holiday.

    Can I change the destination country of my order?

    After your order has been sent out, you may not change your shipping address.

    How much is shipping?

    Free shipping for all US cusomers. For our not US customers, we charge a flat shipping fee of $6 USD

    How will I know my order has shipped?

    You will receive a shipping confirmation email once your order is ready to ship. Once you have received this email please allow 24-48 hours for your tracking number to update.

    Do you ship internationally?

    Shipping is currently available only to US, AU, UK, CA and other 35+ countries address as of the moment. All destination can be found upon checkout. If you are not sure whether we could ship to your country, please contact us.

    NOTE: All prices on our site are USD. Once you complete your transaction, it will charge your card in your respective currency.

     

    Contact us via email:

    contact@joyyumshop.com